Answers and Click Throughs to Frequently Asked Questions

What We Sell: We sell the popular replacement parts for the brands of gas grills listed on our website. All the parts we sell are shown or listed on our website. The parts carry a one year warranty. We have no other parts to add to orders and no other parts available for sale. We offer shopping cart ordering - either by model number, by part number, or by descriptive, illustrated list of parts. Because of our low prices, and low shipping charge per order, we reserve the right to limit quantities ordered.

How To Order: All orders are placed through our website: bbqparts.com. Please use our online brand shopping carts for efficient order processing. To maintain accounting and shipping accuracy, we do not combine orders or change quantities or change parts ordered after the shopping cart is closed out. If you need to change or cancel, let us know as soon as possible and we will do out best to catch the order before shipping.

How To Contact Us: Sorry, we do not offer phone service. We find we can offer better and more informed customer service by responding to email questions and queries. Click here to go to our customer inquiry form. If you need to report damaged or missing parts, please click here for that report form. Thank you.

How To Pay: Orders can be charged to Visa, MasterCard, or Discover. Sorry, we do not accept American Express, money orders, or checks. Sorry, we do not accept PayPal.

Where We Ship: We only ship to 48 of the United States, the states sometimes referred to as the "lower 48." All orders are shipped via United Parcel Service ground service.

How We Ship: Free Shipping For All Orders Over $99.00. (Low $12.98 Shipping Charge for Orders Less than $99.00). We only ship to the lower 48 United States and only via UPS ground service. We need a street address for the shipping address. No PO Boxes. Sorry, we are unable to combine orders nor can we add to orders after the shopping cart is charged and closed out. Sorry, we do not offer customer pick up or returns at our warehouse. We usually ship within one to three business days of the receipt of order.

Where We Are: Our shipping and warehouse location is in St. Petersburg, Fl. All parts orders are shipped from St. Petersburg, Fl. We do not have a retail store. And, sorry, we do not offer customer pick up or returns at our warehouse.

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Ducane Grill Parts Gas Grill Parts from Grill Parts Distributors.
The parts below are not ALL the parts for your Ducane model. They are the all the parts for your model that we stock and sell.
Ducane Model: 1605
Left Burner P/N 20186702 & P/N 16511 In Stock While Supplies Last	Ducane has discontinued this 20186702 left burner but we offer and sell an exact-fit, replica, replacement stainless steel left burner. Every burner includes a G4313758 electrode and collector box assembly at no additional charge. You do not have to order an electrode and collector box assembly - it is included in the burner package. (16511left-20WH807) (DUC3LSS - 9 1/4 by 18 1/4 w/bracket)	$44.99 Each Quantity:
Right Burner P/N 20186701 & P/N 16521 In Stock While Supplies Last	Ducane has discontinued this 20186701 right burner but we offer and sell an exact-fit, replica, replacement stainless steel right burner. Every burner includes a G4313758 electrode and collector box assembly at no additional charge. You do not have to order an electrode and collector box assembly - it is included in the burner package. (16521right-20WH807) (DUC3RSS - 9 1/4 by 18 1/4 inches w/bracket)	$44.99 Each Quantity:
Burner 165L1	Sorry, we do not stock or sell this part. left-side burner
Burner 165R1	Sorry, we do not stock or sell this part. Right-side burner
Electrode & Collector Box Assembly P/N 03758 In Stock While Supplies Last	Electrode & Collector Box Assembly. This package includes the ignitor parts that are attached to the burner. Includes electrode and wire, collector box, collector box strap, and mounting screws. The electrode and collector box assembly is included with the burner assemblies - so place an order here only if you want additional assemblies or want assemblies only, without burners. (G4313758)	$10.50 Each Quantity:
Support P/N 20175501 In Stock While Supplies Last	U-shaped burner supports. This bracket is made of high quality, 304 grade stainless steel. (20175501)	$.80 Each Quantity:
Support P/N G4162359 In Stock While Supplies Last	C-shaped burner supports. This bracket is made of high quality, 304 grade stainless steel. (24162359)	$.80 Each Quantity:
Lava Grate [20172508] 99161	Sorry, we do not stock or sell this part. Lava Grate. Made of Stainless Steel. The size of this Lava Grate is 18 3/16 inches by 24 5/16 inches. Ducane has discontinued the original lava grate and we are sold out of Ducane original equipment. We now stock, sell, and ship a exact fit stainless steel replacement grate of the same size and dimensions, the same design with louvered, grooved, stainless strips but it does not have the lifting tab attached. (99161) (20525301, 20172508)
Sear Grids - Set of Two P/N 20172305 & P/N 565S2 In Stock While Supplies Last	Stainless Steel Sear Grid Set for one grill. This ships a two-piece two set of stainless steel grids. Each half measures 12 1/4 inches by 19 1/4. The two pieces sit side-by-side to in one cooking compartment. (20172305, 20119512) (MCM565S2).	$62.00 Set of 2 Grids Quantity:
Rotary Igniter With Knob, Two Outlets [UP-6B] P/N 03220 In Stock While Supplies Last	This TWO outlet rotary igniter is shipped with knob included. (UP-6B).	$8.00 Each Quantity:
Igniter wire connector P/N 03400 In Stock While Supplies Last	This 25 inch long female connector wire has two different ends. There is one female spade end and one female round end. (Color of wire shipped may vary).	$5.99 Each Quantity:
Knob 03201	Sorry, we do not stock or sell this part. Black knob for rotary igniters for some Ducane grills
Knob P/N 03203 In Stock While Supplies Last	Control Knob. Priced individually. (K13, 20173203, 20173202)	$6.00 Each Quantity:
Hood Knob PH-2B	Sorry, we do not stock or sell this part. Hood Knob. Made of black, durable hard plastic. Priced individually. (G1125350)[DSS]
Valve 37700	Sorry, we do not stock or sell this part. Natural gas brass valve for some Ducane grills
Valve 37800	Sorry, we do not stock or sell this part. LP brass valve for some Ducane grills
Orifice 37900	Sorry, we do not stock or sell this part. orifice
For Ducane gas grills, we only stock and sell selected burners and heat plates. The parts above are the only parts we stock and sell for your model. Sorry, if it does not include what you are looking for. We do not stock or sell any cook grids, valves, hoses and regulators, knobs, igniters, rotisserie kits or other parts not listed above.