Answers and Click Throughs to Frequently Asked Questions

What We Sell: We sell the popular replacement parts for the brands of gas grills listed on our website. All the parts we sell are shown or listed on our website. The parts carry a one year warranty. We have no other parts to add to orders and no other parts available for sale. We offer shopping cart ordering - either by model number, by part number, or by descriptive, illustrated list of parts. Because of our low prices, and low shipping charge per order, we reserve the right to limit quantities ordered.

How To Order: All orders are placed through our website: bbqparts.com. Please use our online brand shopping carts for efficient order processing. To maintain accounting and shipping accuracy, we do not combine orders or change quantities or change parts ordered after the shopping cart is closed out. If you need to change or cancel, let us know as soon as possible and we will do out best to catch the order before shipping.

How To Contact Us: Sorry, we do not offer phone service. We find we can offer better and more informed customer service by responding to email questions and queries. Click here to go to our customer inquiry form. If you need to report damaged or missing parts, please click here for that report form. Thank you.

How To Pay: Orders can be charged to Visa, MasterCard, or Discover. Sorry, we do not accept American Express, money orders, or checks. Sorry, we do not accept PayPal.

Where We Ship: We only ship to 48 of the United States, the states sometimes referred to as the "lower 48." All orders are shipped via United Parcel Service ground service.

How We Ship: Free Shipping For All Orders Over $99.00. (Low $12.98 Shipping Charge for Orders Less than $99.00). We only ship to the lower 48 United States and only via UPS ground service. We need a street address for the shipping address. No PO Boxes. Sorry, we are unable to combine orders nor can we add to orders after the shopping cart is charged and closed out. Sorry, we do not offer customer pick up or returns at our warehouse. We usually ship within one to three business days of the receipt of order.

Where We Are: Our shipping and warehouse location is in St. Petersburg, Fl. All parts orders are shipped from St. Petersburg, Fl. We do not have a retail store. And, sorry, we do not offer customer pick up or returns at our warehouse.

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Ducane Grill Parts Gas Grill Parts from Grill Parts Distributors.
The parts below are not ALL the parts for your Ducane model. They are the all the parts for your model that we stock and sell.
Ducane Model: 3000LPE
Matching Set of S-shaped Left and Right Burners with Strap. Left P/N 124L1/13011 and Right P/N 124R1/13021 In Stock While Supplies Last	By ordering here, you will receive one Stainless Steel Left S-Burner with Mounting Bracket (P/N 124L1 & P/N 13011) for Ducane measuring 14 3/4 x 9 3/4 inches. Ships with electrode, wire, and collector box/bracket And one Right Stainless Steel S-Burner with Mounting Bracket (P/N 124R1 & P/N 13021) for Ducane measuring 14 3/4 x 9 3/4 inches. Ships with electrode, wire, and collector box/bracket.	$72.00 Set of 2 Quantity:
Support P/N 20175501 In Stock While Supplies Last	U-shaped burner supports. This bracket is made of high quality, 304 grade stainless steel. (20175501)	$.80 Each Quantity:
Support P/N G4162359 In Stock While Supplies Last	C-shaped burner supports. This bracket is made of high quality, 304 grade stainless steel. (24162359)	$.80 Each Quantity:
Lava Support Grate [29C] P/N G4312080 & P/N 99621 In Stock While Supplies Last	Lava support grate for briquettes. The size of this Lava Grate is 15 by 19 7/8 inches. Made of Stainless Steel. (99621, 29C, B29C, G3413472, G4312080)	$49.50 Each Quantity:
70 Ceramic Flamette Briquettes P/N BRICS70 In Stock While Supplies Last	While Supplies Last. These high quality ceramic briquettes are made in the U.S.A. and are the choice of many grill manufacturers. Ducane 'original' ceramic briquettes specially made for us by Ducane's original briquette manufacturer. We special offer them as our choice for replacement grill briquettes. Ceramic briquettes, each approximately 2 inches square, flat on the bottom and forming a four-sided pyramid shape on top to absorb and burn up the grease. By ordering here, you will receive a quantity of 70 individual ceramic briquettes.	$31.50 for 70 briquettes Quantity:
Cook Grids 53201	Sorry, we do not stock or sell this part. Porcelain steel cooking grid for Ducane
Sear Grids - Set of Two P/N B48 & P/N 532S2 In Stock While Supplies Last	Ducane Stainless Sear Grids - Set of 2. This set replaces Porcelain Coated Cook Grid. The individual stainless grid in this set measures 10 5/16 by 15 1/16 inches - the combined set measures 20 5/8 by 15 1/16 inches (B48)(532S2)	$42.00 Set of 2 Grids Quantity:
Knob P/N 03203 In Stock While Supplies Last	Control Knob. Priced individually. (K13, 20173203, 20173202)	$6.00 Each Quantity:
Hood Knob PH-2B	Sorry, we do not stock or sell this part. Hood Knob. Made of black, durable hard plastic. Priced individually. (G1125350)[DSS]
Valve 37800	Sorry, we do not stock or sell this part. LP brass valve for some Ducane grills
Orifice 37900	Sorry, we do not stock or sell this part. orifice
For Ducane gas grills, we only stock and sell selected burners and heat plates. The parts above are the only parts we stock and sell for your model. Sorry, if it does not include what you are looking for. We do not stock or sell any cook grids, valves, hoses and regulators, knobs, igniters, rotisserie kits or other parts not listed above.